Despite its benefits, the widespread adoption of Remote Patient Monitoring (RPM) in the US faces several persistent barriers, primarily related to device cost and digital literacy. While reimbursement policies cover the service, the initial cost of devices can be a factor for certain populations.

More significantly, digital literacy gaps among older adults and low-income populations present a challenge. If patients struggle to set up or use the RPM device correctly, the integrity of the collected data and the overall success of the monitoring program are jeopardized.

Successful RPM deployment requires health systems to invest not just in the technology, but also in comprehensive patient education, technical support, and user-friendly devices to maximize patient adherence across diverse demographics. Addressing these user challenges is vital, as noted in the Digital Health Oversight Analysis.

FAQ

Q: How do healthcare providers typically address the issue of digital literacy for older RPM users? A: By providing dedicated technical support, using simple, cellular-enabled devices that require minimal patient interaction, and offering extensive, clear training.

Q: Why is device cost a lesser barrier for Medicare patients receiving RPM services? A: Because the CPT reimbursement codes for Remote Patient Monitoring services generally cover the costs associated with the device setup and leasing.